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ADA Title II
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Until the April 26, 2027 deadline. 

Official seal of the United States Department of Justice.

What Changed?

The U.S. Department of Justice has extended the compliance deadlines. 

While this gives public entities more time, it’s important to understand what hasn’t changed:
the expectations remain the same.

State and local governments are still required to ensure all public-facing digital content - including websites, mobile apps, and multimedia is accessible.

For the first time, compliance is explicitly tied to WCAG 2.1 Level AA, the global standard for digital accessibility.

This means every public entity from states and cities to school districts and utilities must ensure their digital services meet accessibility requirements, including support for captions, transcripts, and audio description.

ChatGPT Image Apr 22, 2026, 04_11_21 PM-1

Captions

All prerecorded video, plus real-time captions for live streams (council meetings, hearings, events).

Transcripts

All audio-only content (podcasts, announcements, audio archives).

Audio Description (AD)

Prerecorded videos must include audio description whenever visuals carry meaning not spoken aloud. 

From live public meetings to on-demand video libraries, AI-Media helps public entities deliver more accessible content without adding unnecessary complexity or cost. Our AI-powered LEXI solutions support accessibility across the video lifecycle:
LEXI TEXT
LEXI AD
LEXI Voice
End-To-End Delivery

With scalable solutions built on more than 20 years of broadcast experience, AI-Media helps organizations improve accessibility while managing resources and budgets.

 

Not Sure Where to Start?

Download Your ADA Title II Readiness Checklist. 

Understand the requirements, identify potential accessibility gaps and take practical steps toward improving your organization's digital content. 

Explore Our Most Recent Blogs

Explore ADA blogs alongside the latest from AI-Media for valuable insights and industry updates. 

Webinar Recording

ADA Title II – Compliance Made Simple with AI
Insights into WCAG 2.1 AA and
AI-powered accessibility. 

Webinar Recording

ADA Title II & Video Accessibility – What Organizations Need to Do Now
Guidance on video accessibility and audio description. 

Have a question?

FAQS

Find quick answers about ADA Title II. 

Start by reviewing your existing digital content, including live streams, recorded videos and public-facing websites. Identify potential accessibility gaps, prioritize content that needs attention and establish a plan to meet applicable WCAG 2.1 Level AA requirements. AI-Media's free ADA Title II Compliance Checklist can help guide your next steps.

AI-Media offers scalable, AI-powered solutions to help make video content more accessible. LEXI Text delivers real-time captions for live events and broadcasts, LEXI Recorded generates captions for on-demand content, and LEXI AD provides audio description for recorded video. Together, these solutions help organizations streamline accessibility workflows across their video content.

Under WCAG 2.1 AA, covered prerecorded video content generally requires accurate, synchronized captions, while live video content requires real-time captions. Certain exceptions may apply, including qualifying archived content. Organizations should assess their video libraries and livestreaming workflows to understand their accessibility obligations.

WCAG requires text transcripts for all audio-only media.

Yes! AI-powered captioning and audio description solutions can help organizations work toward WCAG 2.1 Level AA conformance. However, accuracy, synchronization and quality are essential. Automated content should be reviewed and corrected where necessary to ensure it meets applicable accessibility requirements.

Yes. WCAG 2.1 AA makes audio description mandatory for prerecorded videos where visuals convey meaning not already spoken in the main audio.

Yes. The DOJ does not prescribe how captions or audio descriptions are created - only that they meet WCAG 2.1 AA outcomes. Automated tools like AI-Media’s LEXI Text and LEXI AD are the only scalable way to cover large volumes of content affordably.

You can access the full text and supporting materials directly from the U.S. Department of Justice:

YES! AI-Media is a global leader in live captioning and translation services with more than 20 years of broadcast experience. LEXI Text and LEXI AD represent the next evolution of AI-powered accessibility - delivering high-quality captions and audio descriptions that make content truly inclusive. Both solutions are built on decades of live media expertise and continuous innovation shaped by the world’s largest broadcasters and event brands.

*Please note that the content on this page (and all linked and related content) represents our interpretation of the DOJ Ruling only. We strongly advise you reach out to your legal experts for clarification and confirmation of requirements.